Privacy Policy

We are committed to protecting your personal data and ensuring that you understand how we use it. This Privacy Policy explains what information we collect, why we need it, and how we keep it safe.

Purpose of the Privacy Policy

This policy exists to inform you about your rights regarding your data and how our platform handles personal information. It's essential reading for anyone using our services.

Scope of Application

This Privacy Policy applies to all users of our website and services. By accessing or using our site, you agree to be bound by this policy. We reserve the right to update it at any time.

Consent Clause

By continuing to use our platform, you consent to the practices described in this Privacy Policy. If you don't accept these terms, please stop using our services immediately.

Data We Collect

We collect various types of data from our users, including:

• Personal Information: name, email address, date of birth, address, and other contact details.
• Account Info: username, password, payment details, and other account-related information.
• Technical Data: device information, IP address, browser type, cookies, and other technical data related to your use of our site.
• Usage Data: site activity, login logs, game interactions, and other usage metrics that help us understand how you engage with our platform.

How We Use Your Data

We collect and process your data for the following purposes:

• Creating and managing accounts to provide you with a personalized experience.
• Processing deposits and withdrawals to facilitate financial transactions on our site.
• Providing customer support to help resolve any issues or concerns you may have.
• Bonus eligibility and responsible gambling monitoring to ensure that our services are used responsibly.
• Improving the site and personalizing the user experience through analytics and data-driven insights.
• Fulfilling legal and regulatory obligations, such as anti-money laundering and know-your-customer requirements.

Cookies and Tracking

We use cookies to enhance your experience on our site. There are three types of cookies:

• Essential Cookies: These are necessary for the proper functioning of our platform, including logging in and remembering settings.
• Analytics Cookies: We use these to gather data about how you interact with our site, which helps us improve its performance and user experience.
• Marketing Cookies: These enable us to deliver targeted advertising and promotions based on your interests and behavior.

You can manage or disable cookies through your browser settings. However, please note that some features may not function as intended without cookies.

Legal Basis for Processing

We rely on the following legal grounds to process user data:

• Contractual necessity: We need your data to provide you with a service.
• Legal obligations: We must comply with anti-money laundering, know-your-customer regulations, and other laws applicable to our business.
• Legitimate interests: We use your data to improve the site, personalize the user experience, and enhance customer support.
• User consent: You give us permission to collect and process certain types of data when you provide it voluntarily.

Data Sharing and Disclosure

We may share your data with:

• Payment processors to facilitate financial transactions on our site.
• Gaming providers to deliver games and services on our platform.

Personal data is not sold, but we reserve the right to disclose it where legally required. If you have any questions about how your data is shared or used, please contact us.

Data Storage and Retention

We keep personal data for as long as necessary for the purposes described in this policy. We use secure storage practices to protect your information from unauthorized access.

Security Measures

We take security seriously:

• SSL encryption: to ensure that all communication between you and our site is encrypted.
• Access controls: to limit access to sensitive data.
• Authentication processes: to verify user identities.
• Monitoring for unauthorized access: to detect and prevent potential breaches.

Your Rights

You have the following rights under data protection laws:

• Access and update your data.
• Delete your account and associated data (where permitted by law).
• Withdraw consent or object to processing (except where required by law)

International Data Transfers

We may transfer personal data outside the user's country or EEA. To safeguard against unauthorized access, we implement Standard Contractual Clauses.

Third-Party Services

External links or services have their own privacy policies. Bizzo Casino is not responsible for external content.

Policy Updates

This Privacy Policy may be updated at any time. If we make significant changes, you will be notified through email and/or a prominent notice on our website. Continued use means acceptance of these updates.